If you are in the market for a merchant account, then you need to read our Durango Merchant Services review. Durango Merchant Services is one of the best small businesses merchant account providers you can find. In addition, Durango Merchant Services offers high risk merchant accounts, multi-currency accounts, and many more products to collect money from your customers. In our Durango Merchant Services review we are going to take a closer look at their products and the Durango Merchant Services merchant account fees.

Founded: September 2006

Website: Durango Merchant Services

Durango Merchant Services is a very established merchant account provider. Providing all types of merchant accounts since 2006, they have grown their business to be one of the best merchant account providers today.

Unlike some merchant account providers, Durango Merchant Services is a registered ISO. That is a huge bonus for their clients. However, they have taken it step further and also built some amazing relationships with many other processing banks both in the US and worldwide.  Durango Merchant Services got started in this industry by offering high risk merchant accounts and that is their main specialty. However, they love to support other niche accounts or accounts that are simply outside of the normal “acceptable” list for processors, as well as traditional retail accounts. In short, they can help any type of business and offer some of the lowest merchant account fees around.

A search of Durango Merchant Services on the Better Business Bureau shows that they have an A+ rating and 5.0 customer review rating. This is a very good rating for a merchant account company and to top it off they have had no complaints filed against them!

When reading the Better Business Bureau reviews, we found some amazing reviews about Durango Merchant Services. Below are two quotes that we think say a lot about Durango Merchant Services.

“I have been working with Brad at Durango Merchant Services for 7 years and wouldn’t be in business without them. They have acquired 7 separate high-risk merchant accounts for me over the years with near immediate approval.”

“I pride myself on customer service since it’s hard to come by and the service I have received from Durango Merchant Services and Nathan are second to none. I highly recommend this company. Also, I got a lower rate than my previous processor.”

As we have mentioned earlier in this Durango Merchant Services review, they offer a lot of different products to their clients. Below is a list of some of the top Durango Merchant Services offered.

• High risk merchant accounts
• Low risk merchant accounts
• Multi-currency merchant accounts
• ACH processing software
• Credit card processing software
• Small business loans
• Payroll, HR, and Tax preparation
• Fraud protection
• Payment gateway

Something that you see above is that Durango Merchant Services offers merchant accounts for various currencies. The current currencies that Durango Merchant Services processes are USD, CAD, GBP, EURO, HKD, SGD, AUD, AED, CHF, DKK, JPY, NZD, NDK, SEK and ZAR.

The current cards accepted by Durango Merchant Services are: Visa, Visa Debit, Visa Electron, MasterCard, Maestro, American Express, Solo and JCB

Perhaps the most exciting thing with Durango Merchant Services is their proprietary payment gateway called the Durango Pay Gateway. The Durango Pay Gateway is a complete package payment gateway and gives you all the tools you need! Some of the tools you get are the following:

• Dashboard analytics
• JSON API
• Recurring billing
• Virtual terminal
• Transaction routing
• Tokenization
• PCI certification tool
• Encrypted devices
• MUCH MORE!!!
• A lot of the features in the Durango Pay Gateway aren’t standard features in other payment gateways. You will pay more for them with other companies so don’t waste your money on other products!

When it comes to high risk merchant accounts, the fees vary a lot. This is not just with Durango Merchant Services but will all high-risk merchant accounts. They factor in a lot when setting fees. Factors such as credit history, length of time in business, type of business… Additionally, banks will adjust their fees on high risk merchant accounts every few weeks. So, it is important to lock in your rate with Durango Merchant Services as soon as you are ready to start processing credit cards. With that being said, Durango Merchant Services has some of the cheapest merchant account fees you can find.

Something that we have found Durango Merchant Services is that they don’t nickel and dime you like a lot of business merchant account providers. They want to get you the products at the best merchant account price they can while factoring in all your qualifications.

When it comes to getting your payment from Durango Merchant Services, you can expect to get your payments every week. They do require a small reserve of 5% or 10% on new, high risk merchant accounts but that is very common. These merchant providers are taking a gamble on your business with chargebacks so they want to have a little recourse if you start having a lot of negative chargebacks.  

Durango Merchant Services offers all their clients free customer support. The Durango Merchant Services customer support consists of toll free phone support, email support, live chat, and they have a large database of online documentation. If there is a downfall to the Durango Merchant Services phone and email customer support is that it is not 24/7. They are only open Monday – Friday between the hours of 8:30 AM and 5:00 PM (Mountain time).

A huge bonus to the Durango Merchant Services customer support is that each account gets assigned a personal dedicated account manager. The great thing about is this that on almost occasion you deal with Durango Merchant Services you are going to speak to the same person! They will be familiar with you and your businesses’ needs!

When it comes to high risk merchant accounts and small business merchant accounts, Durango Merchant Services is our top choice! They offer solid merchant account products at very reasonable fees. With a fast approval system in place, you won’t be left in the dark for days or weeks at a time waiting to hear if you got approved for a high risk merchant account.